What questions should you ask before hiring a plumber? References and the service trip fee are obvious issues when you need plumbing assistance. But these aren't the only answers you need before you commit to one contractor. Whether you're a first-time homeowner or you just want to learn more about finding the right plumbing company to fit your individual needs, take a look at the lesser known questions to ask right now.

How Can You Help An Eco-Conscious Homeowner?

Is the environment important to you? Even if you wouldn't consider yourself "green," an eco-conscious approach to plumbing can save you money on unnecessary energy and water costs. According to the U.S. Environmental Protection Agency (EPA), a faucet leak of one drop per second can waste 3,000-plus gallons of water annually. The EPA estimates that a leaky showerhead could also waste 500 gallons of water each year if it leaks at a rate of 10 drips per minute.

An eco-conscious plumber understands the impact a leaky faucet, toilet, or other fixture has on the environment and your utility budget. This type of contractor can inspect for leaks, find hidden sources of water loss, and make the necessary repairs or plumbing system replacements. Along with leaks, an eco-conscious contractor can help you to find the most efficient water heater or other plumbing appliance.

Who Actually Does the Work?

You called a plumbing company and spoke with the manager or the owner. While you liked what this person had to say, they won't necessarily come to your home for repairs or plumbing replacements. Before you hire a contractor, ask about the technicians, helpers, or subcontractors. If the company uses a subcontractor (outside contractor who isn't an employee), you may want to learn more about their qualifications, background check requirements, and work guarantees.

Is There A Fee for the Estimate?

Some plumbing companies view estimates and repair calls as two separate services. This means it's possible that the contractor could charge you a trip fee for a repair-related service call—but not for an estimate. If there is no charge for the estimate, you will also need to ask the contractor whether they can complete the repair or replacement during the same appointment. This will change the free estimate visit into a service call with a fee. The contractor may bill by the hour or per the job (plus the cost of materials). Discuss the payment types and options for plumbing assistance before your estimate or service visit.

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